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Taldrenites => General Starfleet Command Forum => Starfleet Command CD Key Issues => Topic started by: candle_86 on March 09, 2016, 07:43:35 am

Title: Lost email with CD keys
Post by: candle_86 on March 09, 2016, 07:43:35 am
So my wife helped me tiddy up my gmail account (without asking) and she deleted my SFC keys I got from here for EAW and OP without first talking to me. I went to reinstall, went to do an email search for them and bam gone. Anyway to get them again?
Title: Re: Lost email with CD keys
Post by: TarMinyatur on March 09, 2016, 12:21:56 pm
That is unfortunate. Frey might be able to help you if you can provide your order#, but it could take a while, and you might not have that info. You could download SFC Community Edition for, what is it, $5.99? It will receive future patches that EAW and OP will never get.
Title: Re: Lost email with CD keys
Post by: FA Frey XC on March 09, 2016, 09:51:07 pm
Quote from: candle_86 on March 09, 2016, 07:43:35 am
So my wife helped me tiddy up my gmail account (without asking) and she deleted my SFC keys I got from here for EAW and OP without first talking to me. I went to reinstall, went to do an email search for them and bam gone. Anyway to get them again?

GMail has been weird lately, I've seen some new store emails being refused due to "No IPV6 reverse DNS zones", but we don't run IPV6 on the public facing mail server, and it's only been twice in the last 6 months, so I have to believe it's rather something on Google's end.

If you'd like to email me @ admin@xenocorp.net I can send you the keys once you've provided some information to ensure it's you that bought it :)

Regards,
Title: Re: Lost email with CD keys
Post by: candle_86 on March 10, 2016, 04:40:19 am
Quote from: FA Frey XC on March 09, 2016, 09:51:07 pm
Quote from: candle_86 on March 09, 2016, 07:43:35 am
So my wife helped me tiddy up my gmail account (without asking) and she deleted my SFC keys I got from here for EAW and OP without first talking to me. I went to reinstall, went to do an email search for them and bam gone. Anyway to get them again?

GMail has been weird lately, I've seen some new store emails being refused due to "No IPV6 reverse DNS zones", but we don't run IPV6 on the public facing mail server, and it's only been twice in the last 6 months, so I have to believe it's rather something on Google's end.

If you'd like to email me @ admin@xenocorp.net I can send you the keys once you've provided some information to ensure it's you that bought it :)

Regards,

I emailed you my order number, original invoice, paypal email paid through and registered store account email.
Title: Re: Lost email with CD keys
Post by: candle_86 on May 29, 2016, 08:28:09 pm
havn't heard anything since March 10th, any word?
Title: Re: Lost email with CD keys
Post by: FA Frey XC on May 30, 2016, 02:01:24 pm
Can you give it a try again? Are you email me to admin@xenocorp.net?

Is it a google account?

Regards,